Terms and Condition

Below phrase is for quotation.

The above quotation is Feelux Lighting’s interpretation of the information provided.
Feelux Canada is not responsible for changes, field conditions, or inaccurate information.
The purchaser is responsible to review and confirm the above bill of material.
The Layout drawings may be required by Feelux for approval. Contact Feelux for details.


* Freight prepaid in $CDN orders over $1500
* For orders of less than $250, a $25 minimum order fee will apply.
* Lamps sold in case quantity only.
* Terms are net 30 on approved credit.
* All orders paid by credit card will have a 3% processing fee applied.
* All claims for loss or damage must be filed with carrier. Do not sign until delivery agent has noted the extent of the damage on the delivery form which he presents for signature.
* In case of concealed damage, call carrier at once, requesting inspection of damage. The time limit for requesting such an inspection is five (5) days from date of delivery.
* Mis-shipments and damages must be reported within 5 days.
* Positively NO RETURNS without written authorization. Returns will be subject to a 25% re-stocking charge, the product must be in saleable condition and in original boxes.
* All authorized returns must be shipped prepaid, by purchaser.
* No returns on product after 60 days of invoice date.
* No returns on discontinued, obsolete, or made to order product.
* Not responsible for products altered by customer.
* RGAs expire in 60 days.
* Past due invoices will be billed for interest at a rate of 1.5% per month, which is an annual percentage rate of 18%.
* This price list supersedes all previous ones.
* Quotes expire in 30 days.
* Terms of Sales and Security Agreement is valid on all orders.
* All prices are subject to change without notice. Feelux reserves the right to make technical changes and to discontinue certain products without prior notice.


These terms and conditions govern the sale of products (“Products”) by Feelux Canada (Division of Orr Lighting LTD. (“Seller”) and the purchase of Products by the customer (“Customer”). These Terms and Conditions of Sale (“Agreement”) supersede Customer’s additional or different terms and conditions to which notice of objection is hereby given and deemed null and void. Acceptance by Customer is limited to the terms and conditions herein. Neither Seller’s commencement of performance nor delivery shall be deemed or constituted as acceptance of Customer’s additional or different terms and conditions.

1. Orders. All purchase orders placed with Seller must be submitted and confirmed by Feelux Canada (division of Orr Lighting LTD.) no verbal orders allowed. All orders must include delivery dates, quantities and complete part numbers and a description of Products being purchased. All purchase orders need to reference a feelux quote. Orders will be binding upon Seller when received and accepted in writing by Seller.

2. Prices.
(a) The prices of the Products are those specified on the front of this invoice or, if no price is so specified, the prices as quoted by Seller. Price quotations are subject to change without notice.

(b) Unless otherwise expressly agreed to in writing by Seller: (i) price quotations do not include the cost of packaging materials, taxes, shipping or other incidental expenditures of Seller; (ii) price quotations shall automatically expire thirty (30) calendar days from the date issued and may be canceled or amended within that period upon written notice to Customer; and (iii) price
quotations are exclusive of transportation and insurance costs, and all taxes including federal, state and local use, sales, property (ad valorem) and similar taxes. Customer agrees to pay these taxes (except taxes upon Seller’s net income) unless Customer has provided Seller with an exemption resale certificate in the appropriate form for the jurisdiction of Customer’s place of business and any jurisdiction to which Product is to be directly shipped hereunder, or unless the sale is otherwise exempt from these taxes. Customer agrees to indemnify and hold harmless Seller for any liability for tax in connection with the sale, as well as the collection or withholding thereof, including penalties and interest thereon. The seller reserves the right to modify pricing to reflect changes in duties, tariffs, boarder adjustment taxes, and any fees whether foreign or domestic at any time following the date of this quotation. When applicable, transportation and taxes shall appear as separate items on Seller’s invoice.

3. Payment.
(a) All new Feelux Canada customers are required to pay-in-advance on their first order. (sample and accomodation orders not applicable). Payment shall be due thirty (30) days after the date of the invoice unless otherwise specified on the front of this invoice. Seller may invoice each shipment separately and each shipment shall be considered a separate and individual contract. All payments made by credit card will incur a 3% processing fee.

(b) All payments past due shall be charged interest computed on a daily basis on the outstanding amount on a compounded basis from the due date until paid in full at the rate of one and one-half percent (1 1/2%) per month or the maximum rate permitted by law, whichever is less.

(c) Seller reserves the right to establish and/or change credit and payment terms extended to Customer when, in Seller’s sole opinion, Customer’s financial condition or previous payment record warrants that action. Further, on delinquent account, Seller shall not be obligated to continue performance under any agreement with Customer.

(d) Seller shall have a security interest in the Products delivered to Customer, and in their accessories, replacements, accessions, proceeds and products, including accounts receivable (collectively, the “Collateral”) to secure payment of all amounts due under this Agreement. If Customer fails to pay any amount when due, Seller shall have the right to repossess and remove all or any part of the Collateral from Customer, but not from Customer’s customers. Any
repossession or removal shall be without prejudice to any other remedy of Seller hereunder, at law or in equity. Customer (at its cost) agrees, from time to time, to take any act and execute and deliver any document (including, without limitation, financing statements) reasonably requested by Seller to transfer, create, perfect, preserve, protect and enforce this security interest.

4. Delivery and Shipments.
(a) Product in stock will be shipped within 3-5 business days after receipt of Customer’s purchase order. Seller shall not be liable for any delays, loss or damage in transit.

(b) All shipments will be made F.O.B. Seller’s facility at Markham Ontario Canada, Seoul, Korea or Weihai, China (the “Delivery Point”). Delivery will be deemed complete and risk of loss or damage to the Products will pass to Customer upon delivery of Products at the Delivery Point.

(c) Unless otherwise expressly agreed to in writing by the parties, Seller shall deliver the Products to the Delivery Point using Seller’s standard methods for packaging and shipping such Products. Any special handling will be an additional cost, regardless of order size.

(d) A minimum order fee of $25 shall apply for all orders of less than $250.00.

(e) All shipments shall be freight collect, except for orders of $1,500.00 or more in the continental U.S. which shall be freight prepaid. The carrier will be selected by Seller in the absence of specific instructions by Customer. In no event shall Seller be liable for any delay in delivery, nor shall the carrier be deemed an agent of Seller.

(f) All claims for loss, mis-shipment, or damage shall be filed by Customer with the carrier within five (5) days from the date of delivery. No signature shall be provided until a delivery agent has noted the extent of the damage on the delivery form which the agent then shall present for signature. In the case of concealed damage, Customer shall request from the carrier inspection of the damage promptly and no later than five (5) days from the date of delivery.

(g) For all orders placed outside Canada Customer shall make a wire transfer payment. Seller shall not be responsible for wire transfer fees.

5. Acceptance. The Products shall be deemed accepted by Customer unless notice of defect is received by Seller within fifteen (15) days of shipping thereof and the Product is returned to Seller within sixty (60) days of shipping.

6. Warranty.
(a) Seller warrants to Customer that all Products will conform to and perform in accordance with the applicable current specifications and drawings issued by Seller, for a period of two (2) years from the date of shipment to Customer for fluorescent light products purchased from Seller and for a period of five (5) years from the date of shipment to Customer for LED light products purchased from Seller. Driver warranty is, Feelux FLC and Justin is 5 years, Feelux XLD is 5 years. Any 3rd party driver not listed is per that manufactures standard warranty.

(b) Customer shall notify Seller of any non-conformance during the warranty period, obtain a return material authorization (“RMA”) for the non-conforming Product, and return the nonconforming Product to Seller, freight prepaid, within sixty (60) days of receipt of the RMA, with a statement describing the non-conformity. Seller’s exclusive obligations with respect to a nonconforming Product shall be, at Seller’s option, to repair or replace the Product, if it is determined to be defective, or to refund to Customer the purchase price paid for the Product. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, THE FOREGOING IS CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR BREACH OF WARRANTY BY SELLER WITH RESPECT TO THE PRODUCT

(c) Replacement Products shall be warranted as set forth above. Any Products repaired or serviced by Seller shall be warranted as provided in this Section 6 for the remainder of the warranty period or ninety (90) days after the Products are returned to Customer, whichever is later (based upon the date repair or other service is completed).

(d) This warranty shall not apply to any Product that shall have been subject to alteration, misuse, abuse, accident, disaster, or which has been operated contrary to current instructions relating to installation, maintenance or operation, or contrary to industry standards relating to acceptable input power.


(f) Seller assumes no liability for consequential damages, anticipated or lost profits, incidental damages, loss of time, or other losses incurred by Customer or any third party in connection with the Products.

(g) Non defective returns are at the discretion of Seller and no returns shall be accepted without an RMA.

(h) Non defective returns are subject to a restocking charge of 25% and must be in “sellable” conditions, and in original packaging. Otherwise, they will be sent back to Customer at Customer’s expense.

7. Statute of Limitations. Except for Section 6 pertaining to warranties, no action by Customer may be brought at any time more than twelve (12) months after the facts occurred upon which the cause of action arose.

8. Limitations of Liability. The liability of Seller hereunder for all claims shall not exceed the sum of Customer’s payments for the Products which are the subject of the dispute.

9. Governing Law. The construction, interpretation and performance of this Agreement and all transactions under it shall be governed by the laws of the province of Ontario; provided, however, that all international sales shall be governed by the laws of the province of Ontario Canada.

10. Choice of Forum. The parties hereto agree that any suits, actions or proceedings arising out of this Agreement that may be instituted by any party hereto shall be instituted only in the state or Federal courts in the Province of Ontario Canada, and the parties hereto do hereby consent to the jurisdiction of those courts and waive any objection which they may now or hereafter have to venue of those suits, actions or proceedings.

11. Arbitration. Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be determined by arbitration administered by the American Arbitration Association in accordance with its International Arbitration Rules.

12. Force Majeure. Except for the payment of money and notices, neither party shall be held responsible for any delay or failure in performance of any part of this Agreement to the extent that such delay or failure is principally caused by fire, flood, explosion, war, strike, embargo, terrorism, government requirement, civil or military authority, act of god, act or omission of carriers or other similar causes beyond its control (“force majeure conditions”). If any force majeure condition occurs, the party delayed or unable to perform (“Delayed Party”) shall give immediate notice to the other party (“Affected Party”), and the Affected Party, upon giving prompt notice to the Delayed Party, shall be excused from performance under this Agreement for the duration of the force majeure condition, provided, however, that the Affected Party shall take all reasonable steps and cooperate with the Delayed Party to avoid or remove the cause of nonperformance and shall resume performance promptly hereunder when the cause is removed; and provided further that if the Delayed Party cannot within sixty (60) days remove the cause of nonperformance, the Affected Party may terminate this Agreement.

13. Non-Waiver. No course of dealing or failure of either party to strictly enforce any term, right or condition of this Agreement shall be construed as a waiver of that term, right or condition.

14. Entire Agreement. This Agreement shall constitute the entire Agreement between the parties with respect to the subject matter of this Agreement and shall not be modified or rescinded, except by a writing signed by Seller and Customer. The provisions of this Agreement supersede all prior oral and written quotations, communications, agreements, and understandings of the parties with respect to the subject matter of this Agreement.

15. Customer’s Agreement to Defend. Customer shall defend and protect, and hold harmless Seller from and against any claims, demands, actions or causes of action, damages, costs and expenses, including reasonable attorneys’ fees (the “Claims”) arising either (i) out of or related to the sale or distribution of the Products that are not maintained and operated in accordance with the recommended procedures; or (ii) out of or related to the sale or distribution of the Products that are supplied to Customer according to Customer’s specifications or instructions.

16. Notice of Malfunction or Accident.
(a) Customer shall notify Seller promptly in writing within thirty (30) days of any malfunction or accident involving the Products which result in personal injury or property damage and shall cooperate fully with Seller in investigating and determining the cause of such accident or malfunction.

(b) In the event Customer fails to give to Seller such notice described in subsection (a) above, Customer shall defend and protect, and hold harmless Seller from and against any Claims.